Subject: Intelligence Systems
Course: Business Intelligence
Course holder: Miroslav Tuđman, full professor
ECTS credits: 3
Language: Croatian
Duration: one semester
Status: elective for all
Method of teaching: 1 lecture hour and 1 hour of seminar every week
Assessment: oral exam and seminar report
Prerequisites: none

Course description:
The course will give the insight into the area and subject of business intelligence (BI), BI processes, BI technologies and BI softwer tools. It will also present the intelligence cycle: forming demands for intelligence, gathering information from open sources, processing of gathered information, analysis and production of intelligence. The categories of business intelligence will be discussed as well as the business intelligence and knowledge management. Also, it will teach the security policy and intelligence policy of the firms: physical protection, technical protection, data protection and counter-intelligence protection. Basic terminology will be given: open sources, processing methods and techniques. Legal bases of data gathering and data protection will be described as well as the national intelligence services and business intelligence agencies.
Information, intelligence and misinformation are also among the topics of the course as well as the development strategies for 21st century: globalisation and business intelligence.

Course objective:
• To introduce the students to the area of business intelligence; to acquire basic knowledge of terminology
• To understand the tasks of business intelligence services
• To make the students competent in selecting methods for information gathering and preparing business intelligence.

Reading list:
1. Bernard Jaworski and Liang Chee Wee. Competitive Intelligence: Creating Value for the Organization, 1993, SCIP Publications.
2. Jan P. Herring. Measuring the Effectiveness of Competitive Intelligence, 1999, SCIP Publications.
3. Miroslav Tuđman: HIS: 1993-1998. Prvih pet godina hrvatske
izvještajne službe. Nacionala sigurnost i budućnost, Zbornik 1. Zagreb:
Udruga Sv. Jurja, 2001., str. 23-51.
4. Bazdan, Z.: Poslovna obavještajna djelatnost – ključan čimbenik poslovne izvrsnosti. Case study: Industrijska špijunaža, Poslovna izvrsnost Zagreb, God.III (2009), br.1, str. 58-59.
5. Bilandžić M., Mikulić I.: Business intelligence i nacionalna sigurnost, Polemos 10 (2007.) 1, ISSN 1331-5595, Zagreb 2007.
6. Dedijer S.: Ragusa Intelligence & Security (RIS) - A Model for the 21st Century!?, NATIONAL SECURITY AND THE FUTURE 3-4(1) 2000.
7. Božidar Javorović, Mirko Bilandžić: Poslovne informacije i business intelligence. Zagreb: Golden marketing - Tehnička knjiga, 2007.

Additional reading list:
1. John E. Prescott and Stephen H. Miller. Proven Strategies in Competitive Intelligence, 2001, SCIP/John Wiley & Sons.
2. Neil J. Simon and Albert B. Blixt. Navigating in a Sea of Change, 1996, SCIP Publications.
3. Krizan, L. Intelligence Essentials for Everyone, Washington: Joint Military Intelligence College, 1999.
4. Mintas-Hodak, Lj. (ur.) Uvod u Europsku uniju, Zagreb: Zagrebačka škola ekonomije i managementa, 2004.
5. Panian, Ž; Klepac, G. Poslovna inteligencija, Zagreb: Masmedia, 2003.
6. Sigurnost i obrana Republike Hrvatske u euroatlantskom kontekstu. Uredili: Tomislav Smerić i Gabrijela Sabol Biblioteka Zbornici - Knjiga 36 Institut društvenih znanosti Ivo Pilar Zagreb, 2009.